Cancellation Policy
At Dailyshines, managed by Nibly Essentials Private Limited, we understand that preferences can change and choices may evolve after placing an order. This Cancellation Policy is designed to keep the process clear, fair, and uncomplicated, allowing you to shop with confidence and flexibility.
In this policy, “we,” “us,” and “our” refer to Nibly Essentials Private Limited. “You,” “your,” and “user” refer to customers placing orders on Dailyshines. By confirming an order, you agree to the cancellation terms outlined below.
Order Cancellation Before Shipment
If you decide to cancel your order shortly after placing it, we offer a limited window for doing so. Cancellation requests can be made within 24 hours of order placement or before the order has been dispatched, whichever occurs first.
To initiate a cancellation, you must contact our support team via email. Once approved, eligible cancellations are refunded to the original payment method within 5–7 business days, ensuring the process remains smooth and transparent.
Orders Already Shipped
Once an order has been dispatched, it cannot be canceled, as the shipment process has already begun. At this stage, the order is considered final for delivery purposes.
If you are no longer satisfied after receiving the item, you may refer to our Return and Refund Policy for guidance on available options. This ensures you still have a path to resolution even after shipment.
Order Modification
After an order is placed, changes to products, quantities, or shipping details are not supported. This helps us maintain accuracy and avoid delivery errors during processing.
If an update is required and the order is still eligible for cancellation, we recommend canceling the order and placing a new one with the correct information to ensure a seamless experience.
Contact for Cancellation
If you need assistance with canceling an order or have questions regarding eligibility, our support team is ready to help.
Please contact us at niblyessentialspvtltd@gmail.com, and we will guide you through the cancellation process promptly while keeping your experience with Dailyshines simple and hassle-free.